Investar Mobile - FAQs
Mobile Terminology
Mobile Terminology
What is GPRS?
General Packet Radio Service (GPRS) is a mobile data service that allows user to
access internet using mobile devices. GPRS data transfer is typically charged per
kilo byte of transferred data.
What is CDMA?
Code Division Multiple Access (CDMA) is a mobile communication technology, unlike
GSM technology. E.g. Tata, Reliance mobile phones. Please note that this description
is not technical as it includes several technical terms which may not be understood
by most of the users.
What do you mean by GSM?
GSM (Global System for Mobile communications) is an open, digital cellular technology
used for transmitting mobile voice and data services.
What types of Mobiles can
run Investar Mobile?
This mobile application will run only on java-enabled GSM mobile devices.
Does it require GPRS connection?
Yes. It requires GPRS connection as the application is downloaded from the mobile
device itself. It is also required while using the application.
Download and Installation
What is Investar Mobile Beta?
It is a simple application that allows user to view stock market related contents
on the mobile devices. It gives information about users Favorite Stocks, Best Stock
Picks and My Picks (user's own published pick). In addition Pivot-Point Based Support/Resistance
Levels are provided for Favorites.
How can I download Investar Mobile
Beta?
Please follow these steps to activate your mobile and start using Investar Mobile
Beta.
Log on to www.investarindia.com.
Under the Investar tab, click on Activate Mobile
under Investar Mobile Beta.
Click on the Activate Mobile link and enter details to register.
After registration, you will get a download link through an SMS in your Mobile.
Why am I required to register?
Registration is required to ensure that only those people who are members of InvestarIndia.com
and/or who use our software can get this mobile application.
Do I have to
register again, if the application is deleted?
No. Registration process is done only once to ensure that only the members of InvestarIndia.com
can download the mobile application.
Can I download the Mobile Application directly from InvestarIndia.com?
No, this is not currently allowed. InvestarIndia.com can only be used for activation.
Download of Investar Mobile is currently supported only from mobile device.
Who can use or download
this Mobile Application?
All those people who are members of InvestarIndia.com website can use this application.
I have updated the application, but when I try to open it, it does not open. What
should I do?
Firstly, this happens very rarely. But if this problem occurs, kindly delete the
older application and get the newer one by opening from www.investarindia.com/mobile.
After I updated the application, I have two applications
shown in my folder. How would i know which is the updated one?
If this happens, you should check the version. The higher version application is
the updated one. e.g. if you have 2 applications with versions 0.4 & 0.5, then 0.5
is the updated one.
I have activated the mobile application but did not receive any sms. How would I
get the link to download the mobile application?
When you activate the mobile application, it shows you the download URL. You can
refer to that download url in case you have not received the sms.
I have tried to access your website from mobile itself and tried to activate my Investar
Mobile, but failed. What to do next?
We have found that a few of our users have faced some problems in activating the
Investar Mobile application when trying to activate through the mobile’s browser.
We are currently working on the same. Meanwhile you can try to activate through
your PC. It will definitely work.
Key Features
What are the important
features of the application?
Features of the Investar Mobile are listed
here.
Can
two or more people use single mobile and use this application?
Yes, it is allowed. But we recommend using only a single device for use by a single
user. When a different user logs in, the previous user's data are lost from the
mobile.
What is the size of the application?
The size of this mobile application is 65KB only.
How do I track
my Investar 3.0 Favorites on the mobile?
Currently, Export of Favorites for tracking on Mobile is only supported for Investar
Standard 3.0.
Login to Investar Standard 3.0.
Select File->Synchronize ToolSite->Favorites. Your Favorites will
now be visible to you on the InvestarIndia.com website and available on your Mobile.
Start Investar Mobile and login using the same userid and password that you use
for InvestarIndia.com and Investar 3.0.
What is Offline mode?
Offline mode allows user to view the data very quickly without the need of GPRS.
Offline mode shows data which are cached on the mobile device. It does not go to
server for any data updates.
How do I go Offline?
Login to the Investar Mobile Beta Application and select the Work Offline command
button on your mobile device. Offline mode will be set. Once user has selected the
Work Offline option, it will allow user with an additional option of Working Offline
when the user tries to login next time.
When should I use Offline mode?
Offline mode is helpful as it would display last viewed data without using GPRS.It
is also useful when user wants to view Favorite Stocks and/or My picks data as they
will be changed only when user have created a new group in Investar Standard 3.0
and then synchronized it with the website or have published a Pick through website.
User can also view Best Picks data in offline mode in market hours as in market
hours no Stock Picks are published. So, no GPRS need to be used. Also the data is
displayed from the local memory of the mobile, the process is extremely fast. Hence,
Offline mode saves GPRS cost and saves time.
Will Offline mode work
when GPRS is not activated?
Absolutely yes. This is one of the advantages of working in Offline mode. However,
you need an active GPRS connection at least once before you can use the Offline
mode.
Can I publish stock picks from
the mobile?
No, currently this facility is not provided. It may be provided in the future based
on users feedback.
Does it display newly
published pick immediately?
It may take a time interval of 0 - 3 minutes to display a newly published pick.
Please note that it does not take 3 minutes to display Stock Picks. Newly published
Pick will come in effect within 3 minutes after been published. It is not the case
with Favorite stocks.
If I delete the application, what would happen to the data that is stored on my device?
When you delete the application, all the data stored on the local mobile device
is also deleted.
Why the viewed data
does not fit the mobile screen?
It is necessary to have the screen size with dimension greater than or equal to
150 X 150 (Application may work fine with screen size less than 150 X 150). If the
size of the screen is less than above mentioned dimension, then you may face difficulty
of not being able to view the data properly i.e., it may not fit the screen size.
How to create a new group in mobile?
You cannot create any group from mobile. But the groups created in our Desktop Software,
Investar Basic/Standard 3.0 can be viewed on the mobile which you can modify
later.
Why it
does not allow modifying the WebFavorites group in mobile?
You won’t be able to add/delete scrips in WebFavorites group from mobile.
You can do that through our website. But you can modify the groups in the mobile
which are created using Investar Basic/Standard 3.0.
When the data gets updated on
the mobile?
The data gets updated between 5:30 P.M to 6:30 P.M IST.
What
to do in case of data not updated on time after market hours?
The problem in updating data improperly happens very rarely. But we have come up
with a solution to provide the updated data sooner or later on the same day. From
your side, clearing the mobile cache and login again may solve the problem.
Why it takes considerable time to view charts on the mobile when requested for the
first time?
All of our products are designed to give the best user-experience to our users.
However, due to limited memory, processing power and relatively slow GPRS speed,
it takes time to fetch 6 months of chart data from the server for the first time.
After that, however, if you view the same chart again, the chart shows up faster
as it comes from the cache.
Is there any way to zoom-in/zoom-out
the chart?
Yes, we have facility to zoom-in/zoom-out in the chart. When you are viewing any
chart on the mobile, Press the up and down navigation keys for zoom-in and zoom-out
respectively.
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